We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 14 days of delivery for a refund or exchange.

Return policy:

Items must be in their original condition and packaging.

Returns must be requested within 14 days of receipt of order.

Some products, such as personalised or perishable its, may not be eligible for return.

How to initiate a return:

Contact our customer support at info@scalestar.eu with your order details.

We will provide return instructions, including a retrn address.

Upon receipt of your return, we will process your refund or exchange within 10 business days.

Refund:

Refunds will be transferred to your original payment method.